Frequently Asked Questions FAQ
What is PantherBuy？
PantherBuy offers a seamless shopping experience, allowing you to discover a variety of products from China, just like Pandabuy.
How to buy？
Once you find your desired item in our catalog, simply click the provided link, and you'll be redirected to PantherBuy, where you can finalize your purchase.
Why use us instead of a rep spreadsheet?
We've upgraded the traditional shopping process into a user-friendly platform, ensuring a more enjoyable experience as you browse for items.
Is it easy to use?
Our product catalog is crafted to offer a seamless and enjoyable shopping experience.
Gan I use Mobile?
Absolutely, our website is optimized for mobile, allowing you to shop and complete purchases directly through PantherBuy.
How can I check the status of my product after I purchased it?
This is very simple. On the Pantherbuy official website, click the "me" interface and "Order" to view the status of the ordered packages. Our backend staff will make a purchase. When the package arrives at the warehouse and the quality inspection is completed, there will be a "package can be submitted" status in "my warehouse". After submission and payment of the freight, the product package will be packed and shipped.
How long does it take to receive the package after placing an order?
The general time limit is within 2-3 weeks. If it exceeds the time limit, please consult customer service.
Can l return or exchange items if needed?
Yes, PantherBuy offers return and exchange options for eligible items.Please ensure the item is unused and in its original condition. Reach out to our customer servicewithin 7 days of receiving your order to start the return process.
Are the items authentic or replicas?
We offer a wide selection of high-quality replica products inspired by top brands.Our goal is to bring you premium alternatives at affordable prices, clearly labeled to ensuretransparency.
Can I combine multiple items into one shipment?
Yes, you can consolidate multiple purchases into a single package to save on shipping.Use the "My Warehouse" function on PantherBuy to manage and submit items for combinedshipping once all products arrive.